FAQ
What is an eBook?
eBook is a complete electronic version of the print edition, available in PDF or ePub formats. Every piece of content down to the page numbering is the same.
How do I buy and download an eBook?
Where there is an eBook version of a title available, you can buy it from the book details for that title. Add either the eBook to your shopping cart. Your eBook will show in your cart as a product on its own. After completing checkout and payment in the normal way, you will receive your receipt on the screen containing a link to a personalized PDF download file. This link will remain active for 30 days. You can download backup copies of the file by logging in to your account at any time.
If you already have Adobe reader installed, then clicking on the link will download and open the PDF file directly. If you don’t, then save the PDF file on your machine and download the Reader to view it.
Please Note: eBooks are non-refundable.
How can I make a purchase on your website?
If you want to purchase a video course, eBook please follow below steps:
- Register on our website using your email address and the password.
- Search for the title by name or ISBN using the search option.
- Select the title you want to purchase.
- Choose the format you wish to purchase the title in.
- Proceed with the checkout process (payment to be made using Credit Card, Debit Cart (via Stripe), or PayPal)
What eBook formats are supported?
Our eBooks are currently available in PDF format. In the future, this may well change with trends and development in technology, but please note that our PDFs are not Adobe eBook Reader format, which has greater restrictions on security.
You will need to use Adobe Reader v9 or later in order to read PDF eBooks.
What are the benefits of eBooks?
- You can get the information you need immediately
- You can easily take them with you on a laptop
- You can download them an unlimited number of times (except for free eBooks).
- You can print them out
- They are copy-paste enabled
What are the download limit and expiry date?
- Free eBooks: Maximum of 2 downloads per user, expiring 30 days from the date of issue.
- Paid eBooks: You can download your purchased eBook up to 5 times. Your access will never expire.
Where can I access support around an eBook?
- If you experience a problem with using or installing Adobe Reader, reach out Adobe directly.
- To view your account details or to download a new copy of the book go to www.ebooksite.ca/my-account
- To contact us directly if a problem is not resolved, use https://ebooksite.ca/contact-us/